How can I deposit a check? – The Advantage Financial mobile banking app includes a Mobile Check Deposit feature which enables you to deposit a check by taking a picture of the front and back of the check using your smartphone. After the images are reviewed, the funds appear in your account. You can get the mobile app from the App Store or Google Play. If you choose not to use mobile banking you can mail checks to PO Box 50480 Washington, DC 20091-0480.
How can I get cash? – Cash is available at any Advantage Financial ATM and at more than 55,000 surcharge-free Allpoint ATMs and 30,000 COOP surcharge free ATMs across the country in such places as Target, Costco, Walgreens, CVS and many convenience stores. Click here to find an ATM near you. You must have a debit card* or ATM card. If you need a debit card* or ATM card please call us at 800-822-6875.
How can I cash a check or money order? – Cashing a check or money order can be accomplished by depositing the check or money order through Mobile Check Deposit (see above) or mailing the check to PO Box 50480 Washington, DC 20091-0480. Once deposited, you can withdraw the cash from an ATM using your debit* or ATM card. (Pro-tip: deposit the check or money order and then use your debit card* for purchases. It is safer, cleaner, more convenient, and it works for online purchases).
How can I make large withdrawals? – In today’s digital economy we do not see many members using large amounts of cash. Most transactions are performed electronically with a debit card, which is safer and usually more convenient. However, Advantage allowed members to withdraw up to $1,000 per day at ATMs during the crisis. (Our normal daily limit is $500. Daily withdrawal limits are put in place to help deter fraudulent activity, especially if your card is compromised or stolen.) Sometimes the ATM machine will limit the amount you can withdraw in a single transaction. (Advantage Financial ATMs have a $500 transaction limit). When this happens you can perform multiple withdrawals until you reach that $1,000 per day limit. You can also withdraw up to $1,000 at any shared branching location (Please call the shared branch to confirm their hours of operation).
How can I make my loan payment? – Loan payments can be set up to automatically transfer from your Advantage Financial share or share draft account on the due date. You can also transfer the funds yourself using online or mobile banking. If you are making your payment from an account at another financial institution, inquire about their bill pay service or mail your payment to PO Box 50480 Washington, DC 20091-0480. You can also set up direct deposit to your Advantage Financial account to cover your loan payments or use the mobile check deposit feature (see above) to deposit your payment into your share account and then transfer the payment to your loan through mobile or online banking.
How can I transfer funds to/from another financial institution? – Advantage Financial offers a free service called “Interbank Transfer” which allows you to electronically transfer funds to/from other institutions. The transfer usually happens within 24 hours once the service has been set up and verified. Transfers are done through online banking only (no mobile access). You must call us to request this service and restrictions apply. You should also check with your other financial institution to see what free transfer services they offer.
How can I deposit cash? – This is a tricky one. In today’s digital economy we do not see many cash deposits. However, Advantage Financial does participate in a shared branch network where cash deposits can be made if our branches are closed. Many shared branch locations were open during the crisis but were limited to drive-up service for the safety of everyone involved. Click here to find a shared branch near you. (Please call the shared branch to confirm their hours of operation).
We hope you found this information helpful. If we did not answer your question, or if you are having difficulty using these services, you can always call us at 800-822-6875.
*debit cards require a share draft (checking) account
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