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Member Service Representative/Teller

Location:  810 Vermont Avenue, Washington, DC 20240

Schedule:

  • Full-time (40 hours per week)
  • Monday to Friday 7:45am to 4:15pm

Job type:  In-person

Position Overview:  Advantage Financial FCU, Washington, DC is seeking a personable, highly motivated individual to provide services to our members (customers) in a Member Service Representative/Teller role.

 Position Responsibilities: The ideal candidate is responsible for:

  • assisting members with financial transactions in an accurate, timely and professional manner,
  • processing loan requests,
  • establishing new memberships,
  • opening deposit accounts,
  • providing information on Credit Union products and services and
  • offering financial guidance as appropriate.

Position Requirements:

 High School Diploma or equivalent (GED) required.

  • Cash handling experience required (minimum 1 year)
  • Previous customer service experience required (minimum 1 year)
  • Good oral and written communication skills.
  • Must be familiar with Microsoft Office suite (Word, Excel, Outlook, Powerpoint).
  • Prior financial institution experience preferred.
  • Experience with Symitar Episys a plus.

Salary Range:  $18.00 - $21.00 per hour

Benefits:   In addition to your salary, you will receive:

  • Employer paid (70%) health insurance premium for single or family coverage
  • Fully funded health insurance deductible (HRA Plan)
  • 401k employer matching contribution (4%)
  • Income protection with life insurance, and long-term disability
  • Paid sick, vacation & holiday leave
  • Educational assistance